Contact us
For the quickest support, email app@collabry.io. Include your device, browser or app version, and the steps that reproduce the problem.
Do not include your password, sign-in link, full voice recording, or other sensitive information in email. We will provide a secure follow-up method if one is needed.
Common fixes
- Microphone permission: allow microphone access for SpeakSynq in your browser or device settings, then reload the page.
- Recording will not play: use a current supported browser, check your connection, and make the recording again.
- Sign-in email did not arrive: check spam or junk mail and request it again after a few minutes.
- Content or feedback is missing: reload the page; if it continues, include the session, segment, and approximate time in your support message.
Privacy or account deletion
Use the steps on the relevant pages for data rights, consent, or account deletion. If you cannot access your account, write to support from its registered email address.
Company information
Collabry, Barbaros, Şebboy Sk. No:4/1 İç Kapı No:1, 34758 Ataşehir/İstanbul, Türkiye.